FAQ’s

About Product

Label Deepti Bajaj are proudly made in India. We work with local artisans which are handcrafted, using techniques that have been honed over centuries to bring a modern twist to traditional Indian crafts and make them suitable for your everyday wardrobe.

Fit & Sizing

Every one of our designs is made to fit and size in accordance with accepted industry standards. In every one of our styles, we advise choosing your usual size. However, because to the design of the shoe, some customers might want to size up in Brogues. It’s okay if the shoes feel a little snug because they will eventually mold to your foot. They become comfier and conform to you as you wear them more frequently. Here is where you can view our sizing chart.

Size Chart

EURO

US

UK

CMS

35

5

3

22.5

36

6

4

23

37

7

5

23.5

38

8

6

24

39

9

7

24.5

40

10

8

25

41

11

9

 26

Place your foot flat on the ground. Measure the distance between A (tip of the toe) and B (end of the heel) in centimetres. That’s the length of your foot.

AB

Give us a call: +91 8989857626

Shipping & Delivery

COD (Cash on Delivery) is a convenient payment option that is readily available to customers across India. In addition to this, customers can enjoy the benefit of free shipping within the country. Our efficient order processing and shipping schedule operates from Monday to Friday.

Typically, the majority of orders are carefully packed and dispatched within a span of 5 to 7 business days from the date of placing the order. It’s important to note that any orders submitted during weekends or specific holidays will undergo processing on the succeeding business day.

Should any hurdles arise due to inaccurate or incomplete payment information, we kindly ask for your understanding as this could result in a delay of up to 2 additional business days for order processing.

Moreover, for products that may be temporarily out of stock, rest assured that we are committed to fulfilling these orders within a reasonable timeframe of 7 to 10 days. Your satisfaction and seamless shopping experience are our top priorities, and we strive to ensure that each step of the ordering and shipping process is as smooth as possible.

Cancellation / Return

In case you have a change in mind just after making the payment, you can drop an e-mail at [email protected] with your order number. As long as your order has not been dispatched, we can cancel it and refund your amount.

If we receive your cancellation request before the product has been shipped, we will refund the entire amount (except the transaction taxes) to you within 7 working days of receiving your request.

You’re liable to exchange if:

  1. The product doesn’t fit you.
  2. The product is damaged.

Items must be new and in unworn condition, as well as being in their original packaging.

Returns with signs of use will be rejected. We cannot make full refunds on sale items. Sale/clearance items returned to us can be exchanged or have store credit issued.

If we receive your cancellation request before the product has been shipped, we will refund the entire amount (except the transaction taxes) to you within 7 working days of receiving your request.

Exchange

Let us know the size / style of your choice on [email protected] within 48 hours of the product being delivered to you.

The cost and logistics for shipping the product back to us is to be borne by you.

Courier the package in original box packaging at – 625, Jaghmohan Das Ward, Sant nagar katni – Madhya Pradesh -483501, contact no. +91-8989857626

The cost and logistics for shipping the product back to us is to be borne by you.

Once we receive your pair in the original box packaging and invoice, we will ship your exchanged size once we receive your pair. Please mention your required size on the invoice.

– Please make sure to share accurate sizes for your exchange. Your order can only be exchanged once.

– We will ship your exchanged size once we receive your pair in the original box packaging and invoice.

– Please choose a style of the same or higher value than your previous order on the invoice.

– Allow us 3 working days to ship the exchanged style once we receive your order at our workshop.

You can exchange the style only once. No exchange in style or size will be entertained for the second time.

Sale

20% Off

Thrilled to have you! Enjoy 20% discount on your first order

Use Coupon: FIRST20